Privacy Policy

Last updated: Feb 8, 2026

This Privacy Policy explains how Sirapix (“Sirapix”, “we”, “us”) collects, uses, shares, and protects your information when you visit sirapix.com (the “Website”) or contact us.

If you have questions, contact us at contact@sirapix.com.

1) Who we are

Sirapix is a product and engineering studio.
Location: Dubai, UAE
Email: contact@sirapix.com

2) Information we collect

We collect information in a few ways:

A) Information you provide

  • Contact forms and inquiries: name, email, phone number (if provided), company name (if provided), and any message content you send.
  • Newsletter signup: email address (and optional fields, if you choose to provide them).
  • Business communications: information you share with us by email, calls, or messages.

B) Information collected automatically

When you browse the Website, we may automatically collect:

  • Device and browser data: IP address, browser type, device identifiers, operating system, and approximate location (city/country).
  • Usage data: pages viewed, time on page, clicks, referring pages, and general interactions.
  • Cookies and similar technologies: described below.

C) Information we do not intentionally collect

We do not intentionally collect sensitive personal data (such as health data, biometric data, or precise location). Please do not send sensitive information through the Website.

3) How we use your information

We use information to:

  • Respond to messages and requests.
  • Provide and improve the Website, content, and user experience.
  • Send updates if you subscribed to our newsletter.
  • Maintain Website security, prevent fraud, and detect abuse.
  • Understand Website performance and usage trends (analytics).
  • Measure marketing performance where tracking is enabled.
  • Comply with legal obligations.

4) Legal bases for processing (where applicable)

If you are in a location that requires a legal basis (such as the EEA/UK), we process personal data based on:

  • Consent (for newsletter and non-essential cookies, where required).
  • Legitimate interests (to operate, secure, and improve our Website and services).
  • Contract or pre-contract steps (to communicate about potential work or deliver requested information).
  • Legal obligations (when required).

5) Cookies, analytics, and tracking

We use cookies and similar technologies to operate the Website, understand performance, and measure marketing effectiveness.

Types of cookies we may use

  • Essential cookies: Required for core site functionality and security.
  • Analytics cookies: Help us understand how visitors use the Website so we can improve it.
  • Marketing cookies: Help us measure the performance of ads and campaigns.

Google Analytics

We use Google Analytics to collect information about Website traffic and usage. Google Analytics may collect data such as pages visited, time spent on pages, links clicked, device and browser information, and approximate location. This data is processed in a way that helps us understand overall Website performance.

Meta Pixel

We may use the Meta Pixel to measure and improve advertising performance. The Meta Pixel may collect information about actions you take on the Website (for example, page views or button clicks) and may use cookies or similar technologies for attribution and measurement.

Cookie controls

You can control cookies in your browser settings. If we use a cookie banner, you can also manage preferences there. Blocking some cookies may impact parts of the Website.

6) Newsletter and marketing messages

If you subscribe to our newsletter, we collect your email address to send occasional updates about products, releases, and offers.

Local storage

Newsletter subscriber information is stored in our Website database (WordPress) and is used only for sending messages you opted into.

Unsubscribe

You can unsubscribe at any time using the link in our emails. You can also contact us at contact@sirapix.com to request removal.

7) Sharing and disclosure

We do not sell your personal information.

We may share information with:

  • Hosting and infrastructure providers that run the Website.
  • Analytics and measurement providers such as Google Analytics.
  • Marketing measurement providers such as Meta (via the Meta Pixel), where enabled.
  • Security and anti-spam toolsare used to protect the Website and prevent abuse.
  • Legal and safety needs if required to comply with laws or protect rights, safety, and security.
  • Business transfers if we undergo a merger, acquisition, or asset sale.

8) Third-party links

Our Website may link to third-party sites (for example, WordPress.org pages, documentation, or partner services). We are not responsible for their privacy practices. Please review their policies.

9) Data retention

We keep personal information only as long as necessary for the purposes described:

  • Inquiry messages: typically retained for business and operational continuity.
  • Newsletter data: retained until you unsubscribe.
  • Analytics and measurement data: retained according to the settings of the relevant providers.

You may request deletion as described below.

10) Data security

We use reasonable technical and organizational safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11) International transfers

Some of our service providers (such as Google and Meta) may process data on servers in different countries. When personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place where required by law.

12) Your rights and choices

Depending on your location, you may have rights such as:

  • Access to the personal data we hold about you.
  • Correction of inaccurate information.
  • Deletion of your information.
  • Objection to processing or restriction of processing.
  • Data portability.
  • Withdrawal of consent (for example, newsletter) at any time.

To exercise these rights, contact us at contact@sirapix.com. We may ask you to verify your identity.

Advertising preferences

If Meta Pixel is enabled, you can manage ad preferences in your Meta account settings. You can also limit tracking by adjusting cookie settings in your browser and, where available, using the Website’s cookie preference controls.

13) Children’s privacy

Our Website is not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal information from children.

14) Sirapix POS for WooCommerce and plugin pages

Some pages on this Website describe Sirapix POS for WooCommerce. This Privacy Policy applies to data collected through sirapix.com itself (such as contact and newsletter submissions).

If you install or use the plugin, data handling may depend on your WooCommerce and WordPress configuration and the environment where the plugin runs. You should also ensure your own store privacy policy accurately reflects how your store collects and processes customer data.

15) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top when changes are made.

16) Contact us

If you have questions or requests, contact:
Email: contact@sirapix.com
Location: Dubai, UAE